CRM Systems

Your leads deserve a home that isn't a spreadsheet.

Everything GHL does, built and managed for you — one system that captures, follows up, books, and reports, instead of five disconnected tools held together with sticky notes.

Fix My Systems
Google Calendar Mailchimp WhatsApp Business Typeform Excel spreadsheet Sticky notes on reception's desk
↓ becomes ↓
One system. One login. Everything connected.
Live, not theoretical

What actually fires, automatically

Not a features list — this is what happens, in order, the moment a trigger fires. No one on your team has to remember to do any of this.

When a call goes unanswered
Trigger
Missed call
Automation
Instant text-back sent
Result
Conversation started, lead recovered
When an appointment is missed
Trigger
No-show recorded
Automation
Recovery text fires 30 min later
Result
Instant rebooking offered
After a visit
Trigger
Appointment marked complete
Automation
Review request sent, timed
Result
Review volume builds on autopilot
Six months of silence
Trigger
Recall cycle reached
Automation
Reactivation sequence begins
Result
Dormant patient, rebooked
Everything GHL does

The full toolkit, switched on

Missed-call text-back
Auto-texts anyone whose call goes unanswered.
Appointment reminders
24hr + 1hr SMS/email, cutting no-shows before they happen.
No-show recovery
Fires ~30 min after a miss, offers instant rebooking.
Post-visit review requests
Timed automatically after every completed visit.
Reactivation sequences
Re-engages dormant patients on a recall cycle.
Two-way SMS/email inbox
Every conversation logged against the patient record.
Conversation AI / chatbot
Books appointments, answers routine questions.
Text-2-Pay / Tap-2-Pay
Payment links or in-person tap, for treatments and packages.
Pipelines & reporting dashboard
Enquiry → Contacted → Booked → Show → Client — the backbone everything else reports into.
★ Built in, not bolted on

Automated doesn't mean unsafe — the guardrails are non-negotiable.

Never gives medical adviceThe chatbot redirects to booking or a human — every time, no exceptions.
Disclaimer built into every botClear from the very first message, not buried in fine print.
Consent language on every formPOPIA, UK GDPR, and Australia's Privacy Act — covered by design.
Escalation path, alwaysAnything sensitive routes straight to a real person.
Why this matters

This isn't automation for its own sake

Every switch above exists to close a specific, measurable leak.

20–30% average no-show rateTypical for aesthetics and wellness practices without automated reminders and recovery — the single biggest lever this system pulls.
Every missed call is a lead someone else bookedIf nobody answers and nobody follows up, that enquiry doesn't wait around — it goes to whoever replied first.
See real client results on Success Stories →
What it costs

One layer, priced simply

Usually sold as an add-on to Lead Nurture — most competitor pricing bundles this in rather than pricing it separately. Standalone is available too.

R11,500 setupR5,250/month ongoing
Get this system
South AfricaUKAustralia
SetupR11,500£2,200A$3,750
MonthlyR5,250£1,450A$2,500
Ready when you are

Stop running your practice from five different tabs.

Fix My Systems